Management Trainee - Operations

Management Trainee – Operations

Compensation: $75,000 - $125,000+ DOE

Seeking a motivated, smart, creative, and determined individual who has an entrepreneurial get-it-done approach, strong interpersonal and leadership skills, and a desire to leverage technology to transform a business and an industry. 

Strategically positioned for long-term career growth. Work with our friendly and hardworking team of highly competent, educated coworkers including the CEO and some from the top MBA programs in the world. 

Optimize then scale the business. Make your mark and a significant direct contribution to the continued growth and development of a company that is respected in its field, with a strong track record of 25+ years of steady growth. 

Responsibilities

Perform a variety of responsibilities and projects to assist in supervision and management of operations areas and help achieve the vision for the company’s future.

• Transform complex customer interactions spanning across a variety of customer facing teams into a simple and delightful customer experience that enhances sales.
• Assure consistent and efficient processes and information flow throughout the organization.
• Interact with customers and vendors address issues, assist fellow team members, etc. 
• Help monitor and develop various customer facing functions such as Service Coordination, Sales and Quoting, Case Management, Order Processing, etc.
• Help monitor and develop various vendor facing functions such as Purchasing, Vendor Management, Vended work inspection, etc.
• Help monitor and develop various logistical functions such as Route, Shipping, Order Processing, etc.
• Help develop, implement and maintain performance metrics to help operational teams and individuals know how they are doing and how to improve.
• Help investigate and resolve cases that arise regarding customer satisfaction.
• Process and System Improvement Activities: Translate business objectives and principles into ideas for business and logistical systems and processes. Create models for these systems and processes and work with others as needed to implement standardized and automated elements of the company’s service offerings, both customer-facing and internal. Assure successful outcomes with lasting impact.
• Assure compliance with legal and regulatory requirements throughout our operations.

Qualifications

Successful applicants will have the following qualities:

• Bachelor’s degree with a GPA 3.5 GPA or higher. Preferred majors include Marketing, Management, Operations Management, Organizational Leadership, Project Management, Business Administration, Supply Chain Management, Entrepreneurship, Business Analytics, or other relevant majors.
• 2+ years of general work experience preferred.
• Good attitude with positive, productive, professional, and team-oriented mindset toward all stakeholders.
• Entrepreneurial spirit and drive with a team-focused mentality.
• Always searching for a better way to do things.
• Driven to learn professional work skills as well as domain knowledge.
• People management skills.
• Naturally inquisitive and open minded.
• Creative problem-solving skills with a focus on systems and processes.
• Ability to develop business processes with a focus on the user experience, internal efficiencies, and simplicity for team members.
• Genuine concern for all staff members as well as the success of the organization.
• Excellent leadership and interpersonal skills. Exhibited leadership in clubs, workplace, and/or other facets. 
• Strong written and verbal English communication skills. Promotes strong relationships and a good company image through positive and effective communication.
• Ability to understand the needs of diverse stakeholder groups.
• Excellent administrative and organizational skills. Values organization and structure.
• Project management skills.
• Natural appreciation for a well-engineered solution. Driven to learn the best practices of process and systems engineering.
• Ability to lift 50 lbs.
• Extremely dependable and punctual.
• Computer skills (Microsoft Office, web browser, and other software).
• Legally eligible to work in the United States.
• Active driver’s license required.

Company Description

At usCalibration, we enhance customer productivity by delivering innovative and world class services, systems, and products, to manage the entire life cycle of customer test equipment and tools as if they are our own. We marry software and cloud technology with metrology. We continuously reformulate our business to leverage new thinking and technologies. We apply our expertise through committed and well-thought-out customer service. We have been doing all of this since 1997. Our customer list includes hundreds of companies such as Tesla, SpaceX, Oakley, Raytheon, Rolls Royce, Ricoh, Schneider Electric, Parker Hannifin, and Pentair. We are accredited to ISO/IEC 17025 by A2LA, the most widely recognized accreditation body in the United States.

usCalibration is focused on assuring employee satisfaction, a rewarding work experience, and building a great company culture. We are motivated by pride in our work and the difference we make in the world. We use best in class software and equipment to create results with superior quality. All around us we can see the value and peace of mind we provide our customers and the direct impact of our work. Our focus on career advancement, growth, and continuous improvement helps each team member grow and perform to their peak potential.

Benefits

usCalibration offers employees an excellent benefits package including medical, dental and vision insurance coverage, 401(k) Plan with a generous company match, paid vacation and holidays, and a smoking/drug free facility.

Position Available: Immediately

For more information on what it is like to work at usCalibration, see our Careers Page at: http://www.uscalibration.com/company/careers/

Equal Employment Opportunity Policy 

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.