Family Advocate

Family Advocate

Christopher House is a family of schools that closes the opportunity gap with a continuum of schools through  personalized learning and immersive family supports starting at birth.  We operate accredited early learning, elementary, and out of schooltime programs grounded in research-based curricula and high-quality instruction.

The Family Advocate is a member of the Family Support Services department who will partner with families through a collaborative family engagement framework and strengths-based practice. Through this shared responsibility, staff, families and children build positive and goal- oriented relationships.

OUR VALUES

Commitment to Excellence Achievement & Perseverance Respect & Compassion Equity

OUR BELIEFS

Children and Families thrivewhen:

• Education begins at birth and continues throughout life, with parents as their children’s

first teachers.

• Home environments nurture literacy, achievement, and children’s success.
• Parents have high standards and set high expectations for themselves, their children,

and children’s schools.

• Evaluations and program improvements are data driven.
• Parents and staff work togetherto continuously evaluateand improve programming.
• Programs develop collaborative relationships with parentsand school educators.
• Education includesthe development of creativity and perseverance and is multi- disciplinary to foster each child’s unique strengths and interests.
• Develop independent, creative, life-long researchers, education includes curriculum designed to help scholars develop socially and emotionally as well as cognitively.
• Diversity is celebrated and explored so that learnersdevelop broad perspectives on life and learning.

Position Description: Family Advocate Location: Uptown

Reports to: ECYD Family Engagement Manager Status: Non- Exempt

Relationships with: Site Director, Eligibility Coordinators, Teachers, School Nurse, and other school staff.

Specific Responsibilities:

• Support families and caregivers as they navigate their children’s educational journey.
• Ensure families participating in the ECDS program receive integrated, timely, appropriate, and comprehensive services based on individual family assessments and parent/advocate relationships.
• Provide continuous updates and communication to families
• Provide servicesthat are culturally sensitive in a respectful manner,always ensuring client confidentiality.
• Assist in the planningand implementation of a successful recruitment action plan to

achieve site’s full enrollment.

• Plan, facilitate and participate in community events to promoteChristopher House’s

programs and services.

• Maintain healthrecords, complete requiredpaperwork. Communicate requirements to parents; ensure all health and dental records are obtained in a timely manner.
• Complete Family Assessments, Family Partnership Agreements, Holiday Program applications, referrals for services, etc.
• Provide case management servicesto families includingassistance and referrals, i.e. emergency services, health/nutrition/dental referrals, etc.
• Collaborate with families in accessing community services that meet their needs, circumstances and interestsincluding following up with parentsto assure that services are received.
• Maintain accurate records, including multiple databases as well as paper files (databases include Salesforce ECM and CSD CARES), as required by funding agencies and maintain compliance with funder’s requirements.

Qualifications:

• Strong alignment with Christopher House’s Values and Mission.
• Effective communicator and ability to speak to small and large groups.
• Effective communicator with people of diverse cultural, socioeconomic and educational backgrounds.
• Strong work ethic coupled with a proactiveproblem-solving approach.
• Strong organizational skills and the ability to set priorities, organize time efficiently and handle multiple demands.
• Experience working in subsidized or publicly funded programs.
• Computer literate and knowledge of database programs.
• Accuracy and attention to detail
• Excellent verbal and written communication skills.
• Bilingual in Spanish/English required Additional Requirements:
• This is a full-time on-siteposition
• Work some evenings and weekends.
• Travel acrosssites and travelto offsite locations.
• Stand and sit foran extended period of time
• Occasionally lift and/or move up to 25lbs Education:
• Bachelor’s degreein social work or relatedfield from an accredited collegeor university required.
• Gateways Family Specialist Credential (FSC) Level 5 required

Christopher House is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, veteran's status, or, any other protectedcharacteristic.