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Join SAFCO as a Compliance Analyst!

Are you passionate about maintaining high-quality standards and ensuring compliance in the fast-moving world of automotive finance? At SAFCO, our Compliance Analyst plays a vital role in upholding legal and regulatory requirements while driving operational excellence. This role is all about attention to detail, from conducting thorough audits and providing coaching to actively contributing to process improvement initiatives. Please note that this is an in-office position based at our Pompano Beach headquarters—remote opportunities are not available. 

As a Compliance Analyst, you’ll be the go-to expert for compliance communications with customers, handling investigative requests, and developing impactful training programs. Collaboration is key, as you’ll work with cross-functional teams to enhance efficiencies while managing multiple projects independently. If you’re a proactive problem-solver who thrives in a dynamic environment, this is your opportunity to make a meaningful impact.

Few companies offer the career and personal growth opportunities that SAFCO does. We provide a challenging and fast paced work environment, a market-based salary combined with uncapped commission potential, and an excellent benefit package (i.e., 401(k), major medical and dental, vision, life and disability insurance).

Essential duties and responsibilities include:

  • Maintain a call and document verification quality program utilizing "best practice" models through the monitoring of calls, reviewing documentation, verifying proper calculations based on SAFCO policies, then delivering regular and consistent feedback to the reviewed teams on their progress.
  • Analyze quality program results, then make recommendations for both training and policy initiatives.
  • Work with various department leadership to provide feedback, discuss improvement initiatives, or assist in ad hoc requests.
  • Monitor and approve compliance correspondence to customers, including Adverse Action, Right to Cure Letters, Notice of Intent to Sell Letters, Deficiency Letters, customer statements, debt validations, customer responses, and legal notices as required or requested.
  • Facilitate training programs for team members either in a group classroom setting, online through an e-learning session, or in a one-to-one format.
  • Organize and communicate compliance courses to meet the needs of team members and demands of the Company.
  • Receive and draft responses for direct and indirect complaints, including credit disputes.
  • Review, approve, and code various compliance communications.
  • Perform other duties as assigned.


What You'll Bring

Skills

  • Written Communication – Intermediate ability to write correspondence or memos.
  • Verbal Communication – Intermediate ability to speak to individuals and groups, facilitate instruction, and respond to questions.
  • Project Management – Position works as part of a team that receives direction from Compliance Manger.
  • Computer Skills – Intermediate ability to utilize MS Office software.
  • Language Skills – Bilingual ability preferred but not required.

Core Competencies

  • Job Knowledge – Must possess a comprehensive knowledge of the legal and regulatory framework relevant to the financial services industry and SAFCO. Remain informed about updates and modifications in regulations and internal policies, and effectively apply this knowledge to ensure compliance and operational excellence.
  • Problem Solving Skills – The position must be able to resolve problems both individually and as a team.
  • Level of Persuasion and/or Influencing of Others – The position requires interaction with team members across the company.
  • Mental Effort – The position requires the ability to be detailed and focused in all job duties
  • Level of Independent Judgment or Discretion – Receives direction from the Compliance Manager, and their decisions are subject to review

Education/Experience

Associate’s degree and 1 to 3 years experience

Any equivalent combination or experience and training that provides the required knowledge, skills, and abilities.

SAFCO is an EOE/drug-free workplace. Bilingual skills (English/Spanish or English/Portuguese) are preferred but not mandatory.